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Frequently Asked Questions

Frequently Asked Questions

The MS Million Dollar Tower Challenge takes place on May 9-11, 2022 at 700 University Avenue in downtown Toronto from 8am-5pm each day. 

Please check-in one hour before your rappel time at the Information Booth on-site. During this time, we will make sure your waiver is signed, minimum fundraising requirements are met, as well as get you geared up and attend a short training session before you start your rappel.

 

The Tower Challenge will be an action-packed day filled with fun, food, and rappelling. You will receive an email one week before the event with details on your timeslot, where to be, and any important event day information. Stay tuned for more details!

 

To participate in the Tower Challenge, each participant must raise a minimum of $1,000 before May 9th, 2022. 

Funds raised from the Tower Challenge will go towards the MS Society’s Act of Greatness campaign. This campaign has the bold vision of raising $75 million for MS research. These funds will accelerate the pace of MS breakthroughs and empower people affected by MS to live their best lives. To learn more, visit the Acts of Greatness page.

Donate Today

For online donations made by credit card, tax receipts are sent out immediately directly to the donor’s email.

For cash or cheque donations, tax receipts will be sent out 6-8 weeks post-event.

For any inquires on tax receipts, please contact Makhanna Seerattan at makhanna.seerattan@mssociety.ca 

Follow these steps to login to your Fundraiser Portal:

 
  • Click the Login icon located in the top right corner of the page you are visiting.
  • Enter your username and password. You will be directed to your Fundraiser Portal once you are logged in.

Your username is the primary email address used in your account.
If you have forgotten your password, click on the Login icon in the top right corner of the page you are visiting. Click on the “Forgot Password?” button, enter your email address and click “Submit”. You will receive an email with a link to update your password.

 

To import contacts from an external service provider:

  • Login to your Fundraiser Portal and click on the “Messages” button from the navigation bar at the top of the page.
  • Click “Contact List” from the drop-down menu.
  • Click the “Import Contacts” button.
  • Follow the onscreen instructions provided to complete the process of importing contacts.

To send out a personalized email via the Fundraiser Portal:

  • Login to your Fundraiser Portal and click the “Messages” button from the navigation bar at the top of the page.
  • Click “Compose a Message” from the drop-down menu.
  • Select the appropriate email template from the “Choose a message type” drop-down list that appears on screen.
  • Add your message recipients to the text box individually and/or import your contacts to your Contacts List.
  • Edit the templated subject line and message to personalize it. A link to your personal fundraising page will automatically be included at the bottom of each message when it is sent.
  • When you are finished editing your message, you have a few options:
    • Click “Send Test Message to Myself” to preview your message in your own email.
    • Click “Save Draft” to save your changes and come back to them later.
    • Click “Send Message.”

  • Login to your Fundraiser Portal and click the “Your Page” button from the navigation bar at the top of the page.
  • Click on the pencil icon beside your current Goal.
  • Enter your new Fundraising Goal and click “Update Goal.”

Only the Team Captain can adjust the team goal. If you are the Team Captain:

  • Login to your Fundraiser Portal and click on the “Team Page” button from the navigation bar at the top of the page.
  • Click on the pencil icon beside your current Goal.
  • Enter your new team goal and click “Update Goal.”